Shipping

Currently, we only ship to New Zealand, but we are working on expanding to more countries.

We are happy to offer free shipping on all orders, regardless of the amount. Whether you order one item or multiple items, you will not pay any shipping fees.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your tracking number on the following page: [ADD TRACKING PAGE]

Our processing time is 1–2 business days. Once your package has been shipped, delivery typically takes 5–10 business days. We do our best to get your order to you as quickly as possible so you can enjoy your new fashion items!

Returns

You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reviewing our return policy, which can be found in the footer of our website.

If you would like to initiate a return, simply send us an email. Our team is ready to assist you and guide you through the process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide an appropriate solution.

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To get started, email us at [SUPPORT@EMAIL.COM].

Other questions

If you wish to cancel or modify your order, please contact our customer service as soon as possible. Changes can only be made if the order has not yet been processed.

Enter your discount code in the designated field during checkout. The discount will be automatically applied to your total amount.

We accept various payment methods, including [ADD YOUR SHOP’S PAYMENT METHODS]. You can view all available options during checkout.

Please refer to our size chart on the product page to find the right fit for your body type. If you are unsure, feel free to contact us for advice.

Yes, we offer gift cards. Please email us at [SUPPORT@EMAIL.COM] for more information.

You can subscribe to our newsletter by entering your email address in the sign-up field at the bottom of the page. You will receive updates on new products and exclusive offers.

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.